Impossible to buy points/packs throu steam?

you realy Need to fix up that way of payment ...sitting here for an hour trying to give you 20 euros but it just wont work, i think i have to download the game throu steam (i linked steam and my account AND manually added it to my steam lib…. i feel like that should be enough? am i doing something wrong?
Ps: adding it manually to steam and linking was kinda my only Option since in my steam the green Play button on the store dont work at all ...klicks on it do Nothing, ist not Firewall or antivirus
Last edited by n11360 on Aug 10, 2020, 7:57:23 PM
Last bumped on Aug 11, 2020, 1:22:13 AM
Hey there n11360, I'm sorry to hear that this is happening!

For payment related issues, we require you to contact us via email, at support@grindinggear.com. If you could contact us from the email address that's associated with your account, and include your name and a couple of character names, we can then look into this for you!
ok im doing the email but i only have 1 char ...do i Need to make more?
"
n11360 wrote:
ok im doing the email but i only have 1 char ...do i Need to make more?


No, just write the one you have.

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